Returns & Exchanges
At GroundingWell, we want you to be completely satisfied with your fashion purchase. If your new pieces aren't the perfect fit, we offer a hassle-free 30-day return policy to ensure your wardrobe is exactly what you envisioned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the clothing is unworn and in its original condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.
